Refund policy

Returns Policy:

We hope to make your shopping experience with us a memorable one; please ensure you have checked all measurements and product details before proceeding with your purchase.

If you decide you wish to return your items please head to our Returns Portal to submit your claim. All requests need to be submitted within 7 days from delivery, unfortunately if it is out of this timeframe we are unable to accept the return request. 

We offer exchanges and returns for textile items (cushions, throws, tablecloths) bags and small decor items only. Please note all furniture items, sale or discontinued items will be final sale.

The cost of the exchange or return will be the same as the original shipping fee unless otherwise specified. If shipping was free of charge on the original order, a return delivery fee will still be applicable.

Items must be:

  • Unused in its original condition and packaging 
  • No marks or damage 
  • All tags need to remain attached

Damages and issues:
Please inspect your order upon receiving and contact us within 24hrs if the item is defective, damaged or if you receive the wrong item.

Clearance items:
All clearance and sale items will be final sale and we cannot accept returns or exchanges on these items. 

Pricing & Products:

When sourcing our pieces for our customers we careful select each piece. Hohm Interiors do not disclose where we source our pieces from. We cannot price match if items are found at cheaper prices and we cannot offer a refund. 

Gift Cards:

We cannot return gift cards or exchange for money. Gift cards are valid for 3 years

Product Variation disclaimer:

By purchasing our products, you acknowledge that there may be a variation in some of our products as they are handmade and unique. We believe this is a beautiful part of each item and these should be embraced. 

Hohm Interiors has made every effort to show our products as accurate as possible. As an online store, products may vary in tone, colour, and texture from photos on our website, this may also be effected by computer monitors and mobile phones.